Artificial intelligence is reinvigorating the way we work, and one of the biggest industries affected by AI is the financial services industry. AI is making it easier for financial institutions to provide services faster, with fewer errors and improved customer experience.
AI is increasingly being used by banks and credit unions to detect fraud and money laundering, reduce costs, and create innovative products and services. From being used in investment management to customer service, AI-powered applications can help financial institutions and advisors provide better advice to their clients by analyzing customer data and making better decisions about user experience, risk tolerance and investment opportunities. AI can also automate customer service tasks such as answering questions, providing advice, and processing payments.
In the investment management sector, AI-powered applications are being used to improve portfolio performance and reduce trading costs. AI can analyze market data and make recommendations based on historical trends and current conditions. We have seen companies such as, XYZ AND ABC, using predictive analytics to detect fraud even before it occurs.
In addition, AI is being used to automate certain aspects of financial services. AI-powered applications can automate repetitive tasks, such as data entry, data analysis, and report generation. This can reduce costs, improve accuracy, and free up employees to focus on more complex tasks.
AI-powered applications are now being used to create new investment products and services, such as automated trading systems and robot-advisors. In fact, research shows that AI in banking is set to hit $300 billion mark by 2030.